Marie Rommi

Marie Rommi is an accomplished professional with extensive experience in customer experience and account management, currently serving as an Enterprise Account Manager at Sinch since February 2022. Marie effectively manages the customer lifecycle for strategic accounts, focusing on onboarding, renewals, upselling, and cross-selling, while driving significant business value and client satisfaction. Previous roles include Senior CX Consultant EMEA and Customer Success Manager at Sinch, achieving notable performance milestones and mentoring junior consultants. Marie has also held positions at Instagram as a content creator and at Ogilvy as a Key Account Manager, alongside experience in digital marketing and e-business project management at L'Oréal and Club Med. Academic credentials include an MBA in Digital Marketing and Business and a Master of Science in Digital Marketing from ESSCA.