Rameshwar Soni is a seasoned professional in the field of A2P enterprise messaging, currently serving as a Senior Support Account Manager at Sinch since November 2020, where responsibilities include supporting global banks with A2P messaging and ensuring proper routing and configuration. Prior experience includes roles at SAP as a Support Engineer and at Convergys as a Specialist Account Manager, both focusing on providing 24/7 support for global customers' A2P messaging issues and facilitating major incident calls. Rameshwar began the career as a Technical Support Associate at Convergys, where tasks involved troubleshooting messaging issues and working with various protocols. Rameshwar holds an MSc in Information Technology and a BSc in Information Technology from Vartak College, in addition to completing HSC from Royal College.
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