Francois L.

Francois L. is a seasoned Information Technology professional with extensive experience in IT management and support. Currently serving as a Senior Information Technology Manager at Sinequa since March 2008, Francois L. oversees information systems operations, IT asset management, and leads the internal IT support team, while maintaining relations with external providers. Previous roles include management and founding of Eden Photo Safaris, and positions at Hewlett-Packard as a Support Delivery Manager for EMEA and at Novadigm as a Customer Support Manager. Throughout these positions, Francois L. has demonstrated proficiency in team management, customer satisfaction, process documentation, quality assurance, and technical support. Academically, Francois L. holds a Master's degree in Biology from the Museum National d'Histoire Naturelle de Paris.