Singa
Niklas Nyström has extensive experience in sales and customer success roles. Niklas is currently the VP of Customer Success at Singa, where they oversee onboarding, sales function handoff, training, product updates, and customer expectations. Niklas also sets KPIs and key metrics to increase customer lifetime value. Prior to this, they served as the Head of Sales at Singa, leading B2B sales teams in Finland, Nordics, and the UK. In this role, they were responsible for hiring, managing, and developing a team of sales professionals, implementing new sales processes and technologies, and building relationships with key customers. Before Singa, Niklas worked as a Sales Manager at Singa, where they led the B2B Sales & Business Development team in Finland and focused on key account management. Niklas also worked as an Account Manager at Joiqu, helping companies with workspace and project communication software. In addition, they gained experience in B2B sales and project management as a Project Manager at Content House Oy. Earlier in their career, Niklas worked as a Sales Location Supervisor and Sales Representative & Sales Trainer for Promotion Point, representing their client Helsingin Sanomat. Niklas also worked as a Sales professional for different brands. Niklas has a strong background in sales and a proven track record of driving business growth and customer success.
Niklas Nyström studied Hospitality Management at Haaga-Helia University of Applied Sciences. Niklas then pursued a Bachelor of Business Administration (BBA) with a focus on Marketing & PR at Estonian Business School.
Singa
We bring more song to the world. Singing is something fundamental to us humans. Singing was a precursor to the evolution of language and speech. Before people could speak their thoughts they communicated through song. Song goes deep inside of us, where plain words cannot reach and lets us find something in ourselves we didn’t know existed. The human voice is the original musical instrument. It is the most popular instrument in the world. Not a single human culture exists that does not sing. But there are people who don’t sing. And that’s why we created Singa. Singa is the easiest and most enjoyable service for singing - accessible by anyone, anywhere, anytime and on any device. Available on mobile, Apple TV, AndroidTV and in web browser, Singa’s consumer apps give you access to more than 80 000 high quality songs with karaoke-style lyrics and hundreds of curated singlists for you to sing your heart out to - alone or in a group. For commercial use at restaurants, events, libraries, schools, and more we’ve developed Singa Business for the Apple iPad - a truly modern, plug and play product for any venue to run its karaoke entertainment on. Consumers can send in their song requests straight from the Singa app. We are modernising the way an entire industry works and bringing more singing to the world in the process. Whether you’re a seasoned pro, just starting a new hobby, a notorious shower singer, or can’t hold a note to save your life - you should sing. Be it by yourself, organising a karaoke party with friends or by hitting the stage at the nearest Singa powered venue - we are there, whenever and wherever you feel like expressing yourself.