Don Loo is a seasoned product manager currently serving as the Lead Product Manager for Distribution at Singapore Airlines since August 2020, focusing on the New Distribution Capability (NDC) program to enhance airline product retailing. Previously, Don held roles as Senior Product Manager for both Distribution and Global Sales Excellence at Singapore Airlines, where responsibilities included defining product strategy for the HighFlyer business travel program and fostering partnerships through scalable APIs. Earlier experience includes positions at Via as an Associate focused on global operations and strategic driver products, and at Google as a Business Intern developing go-to-market strategies for the App Development market in Southeast Asia. Don's career began with internships at Singapore Airlines, where involvement included digital marketing and product analysis, and military service as a Platoon Commander in the Singapore Armed Forces. Don holds a Bachelor's Degree in Statistics from The Wharton School, complemented by coursework at the University of California, Berkeley.
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