Joy Koh

Joy Koh is an experienced Senior Product Development Analyst at Singapore Airlines, specializing in digital initiatives for the Customer Experience Division. With a background in roles such as Digital Business Analyst at GovTech Singapore and Assistant Vice President at OCBC Bank, Joy has a proven track record in leading agile teams, defining product roadmaps, and collaborating with various stakeholders to enhance system functionalities. Previous experience includes managing strategic initiatives at ViewQwest and a foundation in business analysis, event communications, and quality assurance from roles at Tricom Events, Deloitte, and Singlun Global Pte Ltd. Joy holds a Bachelor’s Degree in Information Systems Management and Marketing from Singapore Management University.