Hilary Chan is a seasoned professional with extensive experience in product design and user experience strategy, currently serving as a Senior Product Designer and Head of Membership & Digital Products at the Singapore Economic Development Board (EDB) since April 2019. Previously, Hilary held various roles at EDB, including Senior Lead for Infocomms & Media and Senior Officer in Professional Services, focusing on artificial intelligence, blockchain, and management consulting. Prior to EDB, Hilary worked as a Customer Experience Consultant at Ogilvy & Mather. Education credentials include a User Experience Design Immersive from General Assembly and a double degree in Business Management and Social Science from Singapore Management University, alongside an international exchange at the University of St.Gallen.