Simon Ng

Simon Ng is an experienced Service Quality Assurance Lead at Singtel, with expertise in data investigations, statistics, and reporting. Simon also served as an Executive Officer/Team Leader, leading a team of service professionals to ensure top customer experience in billing. Prior to Singtel, Simon worked as a Relationship Manager at American Express and a Global Customer Support Team Leader at Bloomberg LP. Simon also has experience as a Contact Centre Leader at Virgin Mobile Singapore and as a Customer Service Officer at Singtel. Simon holds a Bachelor's Degree in Business and Management Studies from the University of Bradford.