Jingyi Neo

Voice Of Customer Lead, Customer Experience at Singlife

Jingyi Neo has a diverse work experience spanning different roles and industries. Jingyi is currently working as the Voice of Customer Lead, Customer Experience at Singlife since May 2022. Prior to this, they worked at OCBC Bank as an Assistant Vice President, Market Research, Group Customer Experience from January 2014 to May 2022. Before joining OCBC Bank, they served as an Account Manager and Marketing Research Consultant at Millward Brown from June 2008 to January 2014. In this role, they specialized in market trend analysis, branding, communication, and advertising effectiveness, working with global brands in various industries across the SEA and MEA regions.

Jingyi Neo attended Ngee Ann Polytechnic from 2001 to 2004, where they obtained a Diploma in Business Studies. From 2004 to 2008, they attended Singapore Management University, earning a Bachelor's degree in Business Management with double majors in Marketing and Corporate Communications.

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