Carl Pollard

Carl Pollard is an experienced sales and IT professional with a diverse background in contact centers, customer experience, and managed services. Currently serving as Sales Director for the Contact Centre & CX Practice at Optus Enterprise, Carl has previously held positions such as Sales Specialist and IT Managed Services Business Practice Manager at ONI plc. Prior roles include IT Managed Services Sales Consultant at Block Solutions and Technical Operations Manager at BT, where Carl managed unified communications teams. Educational qualifications include an ONC - HNC in Software Engineering from the Royal Air Force and a Diploma of Education in Community Health Services/Liaison/Counseling from Hader Institute.