Christina Cosma

Customer Performance Manager at Optus

Christina Cosma has extensive experience in the telecommunications industry, primarily with Optus, where positions held include Customer Performance Manager, Continuous Improvement Lead, Team Manager, and Customer Service Team Lead from October 2013 to the present. Prior to these roles, Christina served as a Telecommunications Specialist at Optus from June 2000 to October 2010, undertaking various responsibilities in store support, SME, training, and operations. Christina holds a Bachelor of Education in Educational/Instructional Technology from the University of Melbourne.

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Optus

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As one of the largest telecommunications companies in Australia, Optus provides mobile, telephony, internet, satellite, entertainment and business network services to more than 10 million customers each day.