Chu Wang

Product Owner | Nps/churn |voice Of Customer at Optus

Chu Wang is an accomplished professional with extensive experience in product ownership, analytics, and customer insights. At Optus since December 2019, Chu has led the Insights Nebula team in Optus Analytics and managed the Advanced Analytics team to enhance market execution and drive value through actionable insights. Previous roles include Senior Analyst at Commonwealth Bank and Business Analyst at Brand Influence Group, along with an academic background as a Casual Tutor at Macquarie University. Chu holds a Doctor of Philosophy in Marketing and Management from Macquarie University, as well as a Master’s Degree in Project Management and a Bachelor of Science in Investment from Central University of Finance and Economics. Research focuses on big data and its impact on organizational performance, complemented by an internship at the China National Centre for the Performing Arts and assurance analysis at Ernst & Young.

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