Hao Yee Chan

Hao Yee Chan is a highly experienced Senior Marketing Technology Strategy Manager at Optus, specializing in designing robust architecture for artificial intelligence in contact centers. With a comprehensive background in digital analytics, technology management, and advanced technology projects, Hao Yee has played key roles in implementing end-to-end tracking systems, architecting scalable platforms, and enhancing digital personalization technology stacks. Prior to this, positions at Singtel included Product Development Manager and Analyst in Strategy for Digital Enterprise, where Hao Yee managed prepaid products and evaluated M&A targets. Education includes a Master of Science in Computer Science from Stanford University and a Bachelor's Degree in Computer Science from Carnegie Mellon University.