Carolina Miller

Carolina Miller has extensive experience in quality assurance, training, and customer experience, currently serving as Supervisora de qualidade, treinamento e capacitação at Bluma since May 2022. Prior to this role, Carolina has held multiple positions at Singu, starting as an Analista de CX Pleno and advancing to Líder de qualidade/expansão - Pleno and Customer Team Lead. Carolina's career began at Vaniday, where responsibilities included account management, partner prospecting, strategic project implementation, and B2B/B2C relationship management, in addition to training partners on the company's systems and serving as a presenter for the company's YouTube channel.