Guilherme Prado

Guilherme Prado has a wealth of experience in customer success, digital marketing, and sales. Guilherme began their career in 2012 as an Estagiário de Vendas at Carrefour. In the same year, they also worked as an Estagiário de Marketing Digital at Real Consultoria Imobiliária. In 2014, they took on the role of Analista - Trade Marketing Online at Centauro.com.br. From 2016 to 2018, Prado worked at IMS Internet Media Services, where they held the roles of Head Of Customer Success - LATAM, Sr Customer Success Manager - Twitch, Warner Music, EA Games, Snapchat, Candy Crush, Sr Account Manager - Snapchat & Gaming, and Sr. Account Manager Snapchat. In 2022, they began working at Singular as a Senior Customer Success Manager, where they are responsible for serving as a client advocate, project managing customer onboarding, and overseeing technical solution deliveries.

Guilherme Prado has a comprehensive education background. Guilherme obtained a Master of Business Administration - MBA in Marketing Digital from FGV - Fundação Getulio Vargas from 2018 to 2019. Prior to this, they completed a Bacharelado in Comunicação Social-Publicidade e Propaganda from Universidade Paulista from 2011 to 2014. Guilherme also completed a Curso in Inglês from Centro Universitário Senac from 2006 to 2011, and a Curso Técnico in Administração de Empresas from Colégio Paschoal Dantas from 2008 to 2010. Additionally, Prado has obtained several certifications from various institutions, such as Ads Manager Campaign Optimization from Snap Inc. (2021), Ads Manager Campaign Activation from Snap Inc. (2021), Public Profile For Business from Snap Inc. (2021), Mobile Gaming from Snap Inc. (2020), E-commerce from Snap Inc. (2020), Snap Connect: Apps from Snap Inc. (2020), Introdução ao Customer Success from RD University (2020), Inside Sales from RD University (2020), Sponsored Ads Foundation Certification from Amazon (2020), Snapchat Ads Manager Certified from Snap Inc. (2020), Certification on Warner Music from Warner Music Group (2020), Snapchat Advertising Core Competencies from Snap Inc. (2018), IMS Certification on EA from IMS Internet Media Services (2018), IMS Certification on Foursquare from IMS Internet Media Services (2018), IMS Certification on Gaming from IMS Internet Media Services (2018), IMS Certification on LinkedIn from IMS Internet Media Services (2018), IMS Certification on One Metric from IMS Internet Media Services (2018), IMS Certification on Programmatic - IMS Connect from IMS Internet Media Services (2018), and IMS Certification on Spotify from IMS Internet Media Services (2018).