Customer Success and Support

About

The Customer Success and Support team at Singular ensures that clients such as Lyft, LinkedIn, Rovio, and Microsoft effectively unify their marketing data and receive the attribution and performance insights essential for driving growth. This team is responsible for onboarding new customers, providing ongoing support, handling billing and collections, resolving product-related issues, and ensuring overall customer satisfaction and success. They play a pivotal role in maintaining strong client relationships and addressing technical escalations to ensure smooth and efficient utilization of Singular's platform.