Sirius Support
Peter Fernandez is a seasoned professional with extensive experience in customer support and operations management roles. Peter is currently the Co-Founder & COO of Sirius Support, where Peter focuses on remote work and customer/technical support services. Peter also serves as the Chief Instructor at Iwama Aikido Malaysia, teaching traditional Aikido. With a background in leading customer support teams at companies such as Crossover for Work, SG Global Support Services, Ikea, and PayPal Malaysia Services Sdn Bhd, Peter has a proven track record of driving customer experience excellence and operational efficiency. Peter holds a degree in A-Levels from Universiti Tun Abdul Razak and has a strong educational background from various institutions.
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Sirius Support
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We believe great customer support starts with the quality of people you have in a team, but quality customer support people can be hard to find if you’re limiting your search to a commutable distance to your office. With continual improvements in technology, you can now access the best in customer support talent whichever country or city they live in.