Jonathan Richman

Jonathan Richman is currently the Head of Customer Success at Siro, a position held since March 2024. Previously, Jonathan served as Head of Customer Success at Ledgy, an equity management platform supported by Sequoia, from April 2022 to October 2023, and at Knotel, where a high-performing 9-person team was built and the strategy for full customer lifecycle management was established from April 2019 to November 2020. Jonathan has experience in partnership development as a Manager at DoorDash, focusing on Mid-Market and Enterprise merchant partnerships from February 2017 to April 2019. Earlier career roles include Account Manager and Account Strategist at Google from July 2011 to February 2017 and an apprenticeship at The Bradley Sleep and Chronobiology Lab at Brown University in the summer of 2010. Jonathan holds a B.A. in Psychology from the University of Wisconsin-Madison and has studied at Université Paris-Sorbonne. Key strengths include people management, leadership, partnership strategy, process-building, and organizational development.