Melissa Kulmer

Director Of Pre-sales Solutions at SirsiDynix

Melissa Kulmer has over 15 years of work experience in various roles within the technology industry. Melissa is currently the Director of Pre-Sales Solutions at SirsiDynix, a position they have held since 2018. Prior to that, they worked at Hexagon PPM as the Principal Product Owner from 2015 to 2018. In their role, they were responsible for creating and refining product goals, improving go-to-market strategy, and providing leadership for cross-product user experience efforts.

Before joining Hexagon PPM, Melissa worked at SirsiDynix in multiple roles. Melissa was a Senior Product Manager from 2015 to 2015, a Technical Product Manager from 2012 to 2015, a Product Specialist/Systems Analyst from 2010 to 2012, and a Senior Application Support Specialist from 2005 to 2010. In these positions, they excelled in documentation and customer support, and provided training to apprentices.

Melissa's earliest work experience was as a Graduate Assistant at the Center for Applied Information Technology in the UK from 2004 to 2005. Melissa created user guides and delivered lab tours during their time there. Prior to that, they worked as an ILL Technician and Circulation Assistant at the William T. Young Library in 2004, where they showcased their quick circulation skills and assisted patrons in finding information.

Overall, Melissa Kulmer has demonstrated a strong background in product management, user experience, and customer support throughout their career.

Melissa Kulmer has a diverse education history. Melissa began their educational journey at the University of North Alabama, where they pursued a Bachelor of Arts degree in English from 1999 to 2002. Following this, Melissa attended the University of Kentucky between 2003 and 2005, obtaining a Master of Science in Library Science (MSLS) with a specialization in Library Science.

In 2010, Melissa enrolled at Calhoun Community College, where they pursued an Associate's degree in Computer Science. Although the end year is not specified, they are still in the process of completing their degree.

In addition to their formal education, Melissa Kulmer also holds certifications in software product management and Scrum. Melissa obtained the Software Product Management Specialization certification from Coursera in October 2017. Furthermore, they became a Certified Scrum Product Owner (CSPO) through the Scrum Alliance in March 2014.

Overall, Melissa has a well-rounded education background that spans across various fields, including English, Library Science, and Computer Science, as well as additional specialized certifications.

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Timeline

  • Director Of Pre-sales Solutions

    January, 2018 - present

  • Senior Product Manager

    May, 2015

  • Technical Product Manager

    August, 2012

  • Product Specialist Systems Analyst

    July, 2010

  • Senior Application Support Specialist

    August, 2005

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