Engineering and Technical Support

The Engineering and Technical Support team at SirsiDynix is responsible for ensuring the seamless functionality and optimization of library technology solutions provided to clients. This team deals with system engineering, software support, and technical analysis, assisting clients with data conversion, system configuration, and technical troubleshooting to enhance the overall user experience for over 23,000 library facilities across 70 countries. They provide expert support and training to ensure that libraries can effectively connect people with the information and resources they need.