sit-down
Nilvi Garcia is an experienced professional in client success and partnership management, currently serving as Partnership Experience Manager at Sit-Down since October 2022. Prior to this role, Nilvi worked as Client Success Manager at Lanturn, a boutique fintech firm, from February 2020 to September 2022, contributing to customer service excellence for over 300 brands. Nilvi's earlier positions include Sales Executive at Fitness First Singapore between February 2019 and February 2020, Client Service Representative at Transcom from December 2017 to September 2018, and Senior Sales Executive at Bai Global Properties Group LLC from December 2015 to December 2017. Nilvi holds an MBA in Contemporary Marketing from SP Jain School of Global Management and a bachelor's degree in Tourism and Travel Services Management from John B. Lacson Foundation Maritime University.
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sit-down
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We work closely with our partners and our members to help them meet and exceed their objectives. This means, constant improvement, global customer surveys, trends and around the clock need analysis and always being ready to face the music. We work tirelessly to find areas of improvement and beat ourselves at our own game. We also engage with independent journalists and analysts and non for profit organisations, and openly share our tools and learnings with other companies and industries that could benefit the industry. Because the best way to accelerate progress is together.