SITA SOC (Ltd)
Andisa Mshweshwe is a seasoned professional with extensive experience in Enterprise Risk Management and Strategic Programme oversight, currently serving as the Manager at SITA SOC since September 2009. Responsibilities include advising the Executive on IT operational risks, developing the Corporate Risk Register, and guiding the implementation of mitigation strategies. Previous roles include Customer Relationship Management Specialist, Senior Business Analyst, and Manager of Business Process Outsourcing, where responsibilities encompassed managing customer portfolios, directing business process improvements, and enhancing outsourced contact center operations. Educational qualifications include a Master’s Degree in MPhil IT Governance from Nelson Mandela University and a range of certifications in IT auditing and management, including CISA and ITIL. Furthermore, Andisa is pursuing a Master of Business Administration focusing on Digital Transformation at the University of Johannesburg.
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SITA SOC (Ltd)
SITA was established in 1999 to consolidate and coordinate the State’s information technology resources in order to achieve cost savings through scale, increase delivery capabilities and enhance interoperability. SITA is committed to leveraging Information Technology (IT) as a strategic resource for government, managing the IT procurement and delivery process to ensure that the Government gets value for money, and using IT to support the delivery of e-Government services to all citizens. In short, SITA is the IT business for the largest employer and consumer of IT products and services in South Africa – the Government. Furthermore, the Act separates SITA's services into mandatory services (i.e. SITA must provide), and non-mandatory services (i.e. SITA may provide). SITA remains committed in all its engagements to adhere to the Government’s "IT House of Values", aiming to achieve reduced costs, increased productivity and increased service to our citizens.