Patrick Wenger is a seasoned professional in customer success and service management with extensive experience in the technology and service sectors. Currently serving as a Senior Customer Success Manager at SITA since June 2019, Patrick handles sophisticated business solutions for diverse clients in the air transport and government sectors. Previous roles include Regional Service Manager at Hapa AG, Customer Service Manager at Tokheim Switzerland SA, and Technical Service and Support Manager at Sharp Electronics, demonstrating a strong capability in managing teams and enhancing customer experience. Patrick’s career began at Gretag Imaging AG as a Field Service Engineer, which laid the foundation for a robust technical and managerial skill set. Academic credentials include certifications in ITIL v4 Foundation and qualifications in customer success management and technical service management.
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