Yashodha Patel

Yashodha Patel is a skilled specialist in Cisco Voice Administration and Engineering with over a decade of experience in the technology sector. Currently serving as a Senior Specialist/Engineer in Service Operations at SITA since December 2019, Yashodha has effectively managed tickets and incidents. Prior experience includes a consultant role at Morgan Stanley and a Cisco IP Telephony Administrator position at Mindtree, where responsibilities encompassed day-to-day operations, team management, and vendor management. Yashodha also held the position of Systems Engineer at Tata Consultancy Services, involving IT support, asset management, and SLA tracking. Yashodha holds a Diploma in Electronics and Communication from the State Board of Technical Education and Training.