Six Seconds
Nichelle Spyke is an experienced professional with a strong background in customer support, coaching, and account management. Currently serving as a Certified Professional Coach at Six Seconds and as the Owner of Niche'd by Nichelle, Nichelle focuses on enhancing collaboration and productivity among people-managers. In the role of Customer Support Manager at Sierra Wireless, Nichelle manages a global team, develops training materials, and implements process improvements. Previous experiences include managing diverse automotive dealership accounts as an Account Manager at Manheim Remarketing, supervising support teams at Control Scan, and multiple roles within Verizon Wireless, where Nichelle honed skills in customer service, training, and team development. Nichelle holds a Bachelor of Arts in Mass Communication/Media Studies from Ashford University and also attended Northeastern University, earning a degree in Criminal Justice.
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Six Seconds
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Supporting people and organizations to thrive with emotional intelligence. Assessments, certification training and tools to improve emotional intelligence and the key business outcomes correlated with it. Six Seconds was established in 1997 in California, we are now a global nonprofit with offices and representatives in 25 countries, sharing EQ tools and methods in over 200 countries. The members of our network serve in every sector of society engaging people to develop and use emotional intelligence to increase insight, connection, and purpose. We research and share best practices to make emotional intelligence practical. Using powerful tools and a robust methodology, we work with people who work with people, all of us committed to growing from the inside out. Over the last 20 years, we've supported effective implementation with clients from Fortune 50 (e.g, FedEx, HSBC) to government and NGO (UN, US Navy) to schools and communities around the globe. CASE STUDY LIBRARY: https://www.6seconds.org/case_study TOOLS & METHODS: https://www.6seconds.org/business CERTIFICATION TRAINING: https://www.6seconds.org/certification