Nichelle Spyke

Nichelle Spyke is an experienced professional with a strong background in customer support, coaching, and account management. Currently serving as a Certified Professional Coach at Six Seconds and as the Owner of Niche'd by Nichelle, Nichelle focuses on enhancing collaboration and productivity among people-managers. In the role of Customer Support Manager at Sierra Wireless, Nichelle manages a global team, develops training materials, and implements process improvements. Previous experiences include managing diverse automotive dealership accounts as an Account Manager at Manheim Remarketing, supervising support teams at Control Scan, and multiple roles within Verizon Wireless, where Nichelle honed skills in customer service, training, and team development. Nichelle holds a Bachelor of Arts in Mass Communication/Media Studies from Ashford University and also attended Northeastern University, earning a degree in Criminal Justice.