Diego Luis Segura Dominguez is the Owner and Principal of CXOne Consulting, a company focused on technological consulting in the field of Customer Engagement solutions. Diego Luis also serves as the Sales Director EMEA for Sixbell, overseeing accounts in LATAM with HQ in EMEA. Additionally, as a Freelance Consultant, Diego Luis specializes in Contact Center technologies, automatic response services, and cognitive capabilities in customer interactions. With a background in various roles at companies like VHT, Telefónica, Digitex Technologies, Telecomputer, and Econocom, Diego has extensive experience in system analysis, project management, and technical support in the tech industry.
June, 2022 - present