Felicia Roo is a skilled project manager currently working at Sixbell, specializing in project management within the contact center and customer experience sectors. With a background in information technology, Felicia has held various roles including Master Project Manager at Nexa BPO and Lead Project Manager at Grupo Mundial C.A. They have contributed to numerous successful projects, employing agile methodologies and overseeing the development of software solutions. Felicia holds degrees in both Engineering in Information Technology and a Technologist in Computing from Universidad Nacional Experimental de Guayana.
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