Ivana Milkovic

Ivana Milkovic is an experienced professional in Customer Success, currently employed at Transporeon since March 2022. Prior to this role, Ivana served as Head of Customer Success and later as Senior Customer Success Manager at Stack Holdings, where responsibilities included facilitating customer success for various SaaS brands. Ivana also has a robust background from Zendesk as a Senior Customer Success Associate, managing EMEA accounts and enhancing customer relationships through consultations and tailored solutions. Previous positions include Senior Client Operations Officer at Citi and Customer Service Representative at Lufthansa InTouch, showcasing a strong foundation in client management and customer service. Ivana holds a Master's Degree in Business Management from the Faculty of Economics in Osijek and a Diploma in Leadership Skills from Griffith College Dublin.