Rémi V.

Rémi V. is an experienced professional in customer experience management, currently serving as the Executive Customer Experience Manager at SIXT since December 2017. Rémi manages and analyzes key customer satisfaction indicators to enhance branch performance and develops data-driven strategies based on extensive feedback analysis. Previously, Rémi held the position of Branch Manager at Ikon Limousine Services, where a new branch was opened within the Le Bristol Paris palace, overseeing quality service and team management. Other roles include Operational Manager at Ikon Limousine Services and Account Manager at Hilti. Rémi's educational background includes a Master's Degree in Management from MBS School of Business and a degree in Business Administration from Universidad Autónoma de Bucaramanga.