Amélie Ponce

Head Of Quality Management And Patient Experience - International Patients Department at Barcelona Children's Hospital Sant Joan de Déu

Amélie Ponce has extensive experience in various roles. Amélie worked at L'Hôpital San Joan de Déu de Barcelone from 2019 to present, where they served as the Head of Quality Management and Patient Experience in the International Patients Department. Prior to that, they were the International Patient Management Coordinator and International Case and Patient Manager at the same company.

Earlier in their career, Amélie worked at Linguapax International from 2001 to 2018 as the Manager. During their time there, they designed and coordinated activities aimed at promoting linguistic diversity and multilingual education. Amélie also created an international network and established the International Linguapax Award.

Before joining Linguapax International, Amélie worked at the UNESCO Centre of Catalonia - Unescocat from 1991 to 2012 as the Head of Communication and Marketing. In this role, they designed and implemented the organization's communication plan and managed media networking, external communication tools, and promotional campaigns.

Overall, Amélie Ponce has a diverse background with expertise in quality management, patient experience, international patient coordination, linguistic diversity, and communication and marketing.

Amélie Ponce earned a Bachelor's degree in Language Interpretation and Translation specializing in international trade from ISIT (Institut Supérieur d'Interprétation et de Traduction) in Paris, from 1984 to 1988. Amélie then went on to obtain a Master's degree in European Management and Marketing from ESG (Ecole Supérieure de Gestion) in Paris, from 1990 to 1991. Prior to their university studies, they attended Notre Dame de Sion in Paris from 1981 to 1984, although no specific degree or field of study was mentioned.

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Timeline

  • Head Of Quality Management And Patient Experience - International Patients Department

    January, 2022 - present

  • International Patient Management Coordinator

    December, 2019

  • International Case And Patient Manager

    May, 2019