Mona Brundin has extensive experience in the IT and healthcare sectors, currently serving as a Scrum Master and Release Manager at Skandia since August 2005, focusing on low-risk and high-quality deployment processes. Previous roles at Skandia include Change/Release Coordinator, where responsibilities included assessing change requests and planning releases, and Operations Dispatcher. Prior to Skandia, Mona Brundin worked at Poolia IT from November 2000 to July 2005 in various technical support capacities and served as a consultant for multiple organizations, including Riksdagen and Hewlett-Packard. Earlier in the career, Mona Brundin worked as an Undersköterska at Stockholms läns landsting for ten years. Educational qualifications include certifications in SAFe, Change Management, and Project Management, along with several IT and service management programs.