Eva Lundgren has a diverse background in management and customer service, currently serving as Enhetschef at Skånetrafiken since February 2023, with a focus on booking support for Öresundståg. Previously, Eva was the Head of Customer Delight at CDON, where efforts centered on enhancing employee conditions to improve customer experiences. Significant experience at Malmö Stad includes roles as Sektionschef and TF Enhetschef, leading a support unit with a team of thirty technicians. Additional management experience includes a Dispatch Group Manager position at Relacom and earlier roles in customer service and sales across various companies, including Manpower, Diplom-Is, Rimi Norge, and ICA Gruppen. Eva's educational background spans multiple institutions, with studies at IHM Business School and various professional development courses emphasizing management and customer relations.
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