Sharmila R.

Sharmila R. has extensive work experience in customer success and project management roles. Sharmila has worked as a Principal Customer Success Manager at Skedulo since August 2021 and previously held positions as a Senior Customer Success Manager and Customer Success Manager at the same company. Before joining Skedulo, Sharmila worked as a Special Projects employee at NORA Network and as a Client Success Manager at Fluent Commerce. Sharmila also has experience as a Digital Communications Manager at Investis Digital, an Account Manager at Playtech, a Digital Production Manager at Sportingbet, and in various roles at PwC, Chrisco Hamper Australia Ltd, and New Zealand Post. Sharmila has a strong background in relationship management, information technology, and sales and marketing analysis.

Sharmila R. holds a PGDipCom in Management from The University of Auckland. Sharmila also has a BCom degree in Marketing from the same university. In addition to their formal education, Sharmila has obtained several certifications including ITIL V3 Foundation Certificate in IT Service Management, PRINCE2 Registered Practitioner, Developing a Web Site: Hands-On, Identifying & Confirming User Requirements, and Project Management for Software Development from various institutions.