Mélanie Fernandes

Mélanie Fernandes is an experienced professional in customer success and communication, currently serving as a Senior Customer Success Manager at Skeepers since June 2023, where the focus is on enhancing customer engagement and experience across various solutions. Additionally, Mélanie is an Associate at Team for the Planet, contributing to efforts aimed at raising funds to combat climate change. Previously, Mélanie held roles including Customer Success Manager at AmazingContent, Chargée de Communication at Tilia, Customer Service Representative at Thales, and Customer Success/Order Manager at Gemalto S.A. Mélanie's educational background includes an MBA in Green Marketing from ESI Green & Social Business School and a Master's in Digital Marketing from Coventry University, alongside various other degrees in business and communication.