Christelle M. is an experienced professional currently serving as a Customer Onboarding Manager Experte for Grands Comptes at Skello since May 2021, focusing on onboarding key accounts and supporting sales and customer experience teams through training and documentation. Previous roles at Skello include Mentor Customer Onboarding Manager and Team Leader for Customer Success Onboarding, where Christelle M. enhanced customer adoption and team performance. Prior to Skello, Christelle M. worked at Disneyland Paris, Saint-Gobain, and Danone, gaining significant experience in customer service, project management, and marketing. Christelle M. holds a Master’s degree in Marketing Business Development from INSEEC Grande Ecole and has engaged in international education, including studies at Tecnológico de Monterrey and Fundación de Economía y Empresa de la Universidad del País Vasco.
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