Kevin Erickson is an experienced professional in customer experience and success management, currently serving as the Manager of Customer Experience at SketchUp since April 2022. Prior to this role, Kevin held various positions, including Assistant Manager of Customer Success at Trimble Transportation, where responsibilities included leading a team of Customer Success Managers and driving annual recurring revenue growth. Kevin has a strong background in managing client relationships, having worked with over 160 accounts at GovDocs, Inc. and handling projects that generated significant revenue. Kevin's experience spans multiple roles in account management, implementation, and process analysis across diverse companies, showcasing a commitment to enhancing customer satisfaction and operational efficiency. Kevin holds a BA in Psychology from the University of Minnesota.
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