Mona Raymundo

Customer Success Manager at Skild

Mona Raymundo's work experience begins with their role as a Customer Success Manager at Skild, starting in 2018. In this position, they developed strong relationships with clients and served as their primary contact, advocating for their needs and collaborating with various teams within the company.

Prior to Skild, Mona worked as a Marketing and Fundraising Consultant at Hollywood HEART from 2017 to 2018. Mona successfully executed a #Giving Tuesday campaign that led to a 110% increase in donations, and organized a fundraiser luncheon that generated over $10,000 in net revenue.

From 2010 to 2016, Mona was an Office Manager and Loan Processor at Val Financial Groups. Mona implemented online file systems, streamlining loan operations and increasing loan volume by 25%. During their tenure, they successfully processed over 120 loans with a high funding and closure rate.

At PTA, Mona held various positions from 2003 to 2016, including President, Ways & Means Chair, and Membership Chair. Mona implemented a new fundraising strategy that resulted in a 40% increase in revenue per event, a 20% overall income increase, and reduced the number of fundraisers required by 25%. Mona also secured corporate donations, increasing the annual budget by 12%, and resolved unfiled IRS tax returns.

Mona's earlier experience includes roles at Quarterdeck from 1991 to 1997, where they served as a Corporate Account Manager and Sales Representative. Mona conducted product demonstrations, presented pre-sales software demonstrations, and provided technical support to potential clients.

Overall, Mona Raymundo possesses a strong background in customer success, marketing and fundraising, office management, and sales.

Mona Raymundo graduated with a Bachelor of Applied Science (B.A.Sc.) degree in Computer Science from the University of California, Riverside. Specific start and end years or any other educational experiences are not provided.

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