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Neil MacMillan

Service Desk Support Analyst at Skills Development Scotland

Neil MacMillan is an experienced IT professional currently serving as a Service Desk Support Analyst at Skills Development Scotland since January 2017. Previous roles include Junior Developer at BiP Solutions Ltd, where responsibilities involved resolving bugs through system patches in Java or SQL, and working in Customer Experience at First Data International, focusing on customer complaint resolution. Neil began a career in sales as a Sales Adviser at Thomas Cook, selling holidays over the phone, and initially worked as a Shift Leader supervising the front desk at Crowne Plaza Glasgow. Neil holds a Bachelor of Arts in Tourism Management and a Bachelor of Science with Honours in Information Systems Development from Glasgow Caledonian University.

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