Diana Hall

Diana Hall, MA, currently serves as a Senior Customer Success Manager at Skillsoft, having commenced this role in August 2023. Prior experience includes positions as a Customer Success Manager at McGraw Hill from 2022 to 2023, and a Customer Success Operations Manager and Senior Account Executive at 2U between 2016 and 2022. Diana held the position of Senior Program Manager at Wiley University Services from 2014 to 2016, where responsibilities included managing university accounts and delivering exceptional support. Additionally, Diana was a Senior Technical Account Manager at Veriant Solutions, contributing to significant revenue growth and client management. Earlier roles included Assistant Director of Sales Operations at The Art Institutes and various positions in addiction recovery and domestic violence support. Educational background includes a Master of Arts in Marriage and Family Therapy/Counseling from Regis University and a Bachelor's degree in Communications from the University of Colorado Denver.