Matthew Edwards

Matthew Edwards is a seasoned professional with extensive experience in customer success and business development. Currently serving as a Senior Customer Success Manager at Skillsoft since September 2016, Matthew has successfully maintained client satisfaction and retention while mentoring new hires and supporting team members. Previously, as a Customer Success Manager at Skillsoft, Matthew managed client accounts for organizations with over 500 employees, providing best practices and marketing support for eLearning programs. Prior experience includes a role as Business Development Manager at FICO, where Matthew contributed to business development initiatives across various verticals, and positions at Costco Wholesale. Matthew holds a Bachelor's degree in Business Administration, specializing in Marketing and Human Resources, and an Associate's degree in Business Administration.