SkillSource, headquartered in California, is a trusted Business Process Outsourcing (BPO) partner delivering domain-led, tech-enabled solutions across a wide range of industries. From airline baggage services and claims management to insurance, healthcare, real estate, and legal support,our expertise spans complex,high-impact business functions. With over 24 years of operational excellence, we’re known for our precision, reliability & efficiency. Our 24/7 delivery centre in Pune,India, ensures seamless global support, enabling clients to operate with confidence.
We offer specialized services across key verticals:
✈ Airlines – Baggage claims management, centralized baggage support, and customer service excellence
🏥 Healthcare & Insurance – Claims processing, policy support, and seamless backend operations
🏘️ Real Estate – Utility management, property listings, tax records management, and backend workflow optimization
📜 Probate & Legal – Estate documentation, claims tracking, and support operations
🧾 Travel Agencies – Ticketing, reservations, itinerary management, and post-sales support
🧑‍💻 Virtual Assistants – Appointment scheduling, email handling, data entry, and executive support
👥 RPO (Recruitment Process Outsourcing) – End-to-end recruitment support, including resume screening, coordination, and onboarding

We understand that every business is unique; which is why our services are fully customizable to align with your specific goals & scale. Whether you're aiming to enhance customer experience or optimize back-office operations, our omnichannel support—across voice, chat, email, and social media—gives you the flexibility to engage customers on their terms. All this, while delivering measurable cost savings & efficiency.
With a team of seasoned professionals, a seamless transition process & deep industry insights, SkillSource is your ideal partner for scaling operations efficiently & affordably.
 
Let’s redefine what outsourcing can do for your business.

SkillSource India

Farhad Bottlewalla

This department handles inquiries and provides assistance to customers to ensure their needs are met.

Customer Support

This department focuses on the accumulation, organization, and dissemination of expertise and information within the organization.

Knowledge Management

This department focuses on generating leads and promoting real estate initiatives.

SkillSource India

Org chart

Teams

Customer Support

Knowledge Management

Marketing and Development

Offices

SkillSource India

Org chart

Teams

Customer Support

Knowledge Management

Marketing and Development

Offices

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