Skin Laundry Saudi Arabia
Heba Fadel currently serves as the Chief Operating Officer at Skin Laundry Saudi Arabia, having joined in March 2024. Previously, Heba held the position of Senior Consultant focusing on Customer Experience and Business Transformation for Global Clients across the U.S, Lebanon, K.S.A, and Kuwait from 2022 to March 2024, where notable achievements included driving a 20% increase in revenue through customer experience strategies. Prior roles include Senior Consultant at Clipboard Health, Global Director of Customer Support at Instabug, Global Head of Experience at Swvl, and Head of Customer Experience at Uber, among others. Heba's extensive experience in customer support, strategy formulation, and operational efficiency has consistently resulted in enhanced customer satisfaction and retention. Heba holds an MBA from Paris ESLSCA Business School, an Advanced Diploma from CIM in Consumer Behaviour & Market Research, and a Bachelor’s degree from City University of Seattle in Mass Communication & Journalism.
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Skin Laundry Saudi Arabia
Skin Laundry, a renowned global skincare brand from California, introduces a revolutionary concept in laser-based medical facials and cutting-edge aesthetics. Dedicated to introducing the latest innovations in skincare, we offer advanced aesthetic procedures by dermatologists designed to address anti-aging, skin tightening, and various skin conditions and concerns. Our treatments, administered by highly trained aesthetic dermatologists and MOH registered nurses, prioritize safety and effectiveness for all skin types. Customized no-downtime laser facials, complemented by our elite dermatologist-designed products, deliver results such as collagen production, minimized pores, tighter skin, and improved discoloration. We tap into advanced safe energy-based technology using medical-grade lasers to rejuvenate skin cells, boost collagen production, and improve tone/texture for transformative results. We offer tailored memberships for our clients, combining treatments with recommended in-house products developed by our team of dermatologists in the U.S. With over 55 clinics globally, including in the US, Hong Kong, Kuwait, UAE, and London, we are excited about our presence in Saudi Arabia. We are growing our team and encourage those looking to grow with us to stay tuned for more information about culture and opportunities at Skin Laundry Saudi Arabia.