Dean M.

Dean M. currently serves as Vice President of Operations at Skipcart, managing delivery and back office operations since April 2019. Prior to this role, Dean was self-employed as a BPO consultant, focusing on strategic transformations for BPO companies from January 2017 to April 2019. Dean's extensive experience in operational leadership includes positions such as Global Vice President of Training and Regional Vice President of Operations at IBEX Global, Vice President of Operations at IBM and Concentrix, and AVP of Operations at both Sutherland Global Services and NCO Group. Additionally, Dean held the role of Director of Global Operations Support at eTelecare Global Solutions.