Efthymis Kouzelis

Efthymis Kouzelis is a seasoned professional with extensive experience in commercial optimization and business development. Currently serving as a Senior Commercial Optimization Specialist at Skroutz since March 2022, Kouzelis has effectively implemented Zendesk across the Commercial Department and enhanced Salesforce functionalities, resulting in significant improvements in agent productivity and partner satisfaction. Previous roles include Business Development Consultant at INTEL-LEX and Revenue Operations Associate at Workable, where responsibilities included market research, financial control, and Salesforce administration. Kouzelis began a career in finance as a Junior Accountant at the Bank of Greece and has a background in sports journalism. Academic qualifications include a Master's degree in Marketing Research from NOVA IMS and a Bachelor's degree in Business Administration from the Technological Educational Institute of Athens.