Stefanos Kartanos

Stefanos Kartanos possesses extensive experience in customer support and operations, currently serving as an Operations Dispatcher and previously as a Customer Support Agent at Skroutz since April 2021. Prior to this role, Stefanos accumulated significant expertise as a Customer Experience Representative at Beat and as an Order Fulfillment and Customer Support Agent at KOOLFLY, where responsibilities included managing retail and wholesale orders across over 60 countries using Magento ERP Software. Stefanos began their career in retail and sales, holding positions at Abbey Road Corner (Pepe Jeans Athens), Inditex, and Infotime Gr Ltd, where Stefanos contributed to customer service and marketing efforts. Additionally, a foundational internship at the National Bank of Greece provided valuable insights into customer service and administrative functions. Stefanos holds a Bachelor's degree in Business Administration from A.T.E.I. Patras and a specialized training certificate in Human Resources Management from Ethnikon kai Kapodistriakon Panepistimion Athinon.