Keith Morrison is the Head of Business Release Management & Assurance at Sky, with a career that spans several key roles within the company. Prior to their current position, they served as a Senior Operations Assurance Analyst and an Operations Assurance Manager, focusing on managing the safe delivery of critical events and large-scale changes. Earlier, Keith worked as a UAT Advisor at BskyB, where they coached teams on UAT standards and managed test script execution. Their extensive experience also includes positions as a Customer Service Advisor and Business Analyst at BSkyB, where they contributed significantly to operational processes and customer relations.
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