Katherine Hanisch has a diverse work experience, starting with their most recent role as a Program Coordinator for Retail Partnerships at Sky IT Group. In this role, they maintained customer satisfaction, shared knowledge with the Sales Ops team, acted as a liaison between Finance and the Sales team, conducted training and program demos, and implemented a new strategy for brand outreach.
Prior to that, Katherine worked as a Project Manager at Select, where they managed orders, logistics, and communications with a third-party partner, processed client orders, and ensured program outcomes were achieved.
Katherine also gained experience in the retail industry, working at Helly Hansen as a Keyholder and Sales Associate. As a Keyholder, they created a customer-focused environment, supervised operational functions, and ensured compliance with company procedures. As a Sales Associate, they developed extensive product knowledge, provided exceptional customer service, and demonstrated a customer-first mindset.
Before Helly Hansen, Katherine worked as a Sales Associate at Monelle Vermont, where they focused on merchandising and organization. Katherine also worked as a Sales Associate at J.Crew and vineyard vines, where they delivered excellent customer service, maintained merchandising standards, and improved processes.
Overall, Katherine has a strong background in customer service, retail management, project coordination, and sales.
Katherine Hanisch holds a Bachelor of Science degree in Economics from the University of Vermont. Prior to that, they obtained a High School Diploma from Wilton-Lyndeboro Senior High School.
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