Tsholofelo Chedu Peba

Tsholofelo Chedu Peba possesses extensive experience in leadership and team management within the customer service sector, currently serving as a Diversity and Inclusion Manager at Sky since August 2014. In this role, Tsholofelo oversees a multicultural team, focusing on optimizing performance and achieving key performance indicators (KPIs). Previous positions at Sky include Customer Service Team Lead, Assistant Team Lead, Customer Relationship Management Specialist, and Customer Service Representative, where Tsholofelo demonstrated strong coaching abilities and process improvement initiatives. Prior experience at Appco UK as a Sales Team Lead involved leading and developing a sales team within the pay television and home security sectors. Tsholofelo holds a BCompt degree in Accounting from IIE Varsity College.