SkyCreek
Anurag Agarwal is the Chief Technology Officer at SkyCreek Corporation, having served in this role since June 2004, where Anurag influences the company's technology and product strategy. Prior to this position, Anurag Agarwal held various roles in engineering and product management, including Vice President of Engineering and Product Manager, at Freelancer from March 2003 to June 2004. Anurag Agarwal also worked as a Senior Developer at 3Com Corporation, Developer at Call Technologies Inc., and Principal Consultant at Keane Federal Systems, Inc. Anurag Agarwal holds a Master's degree in Computer Science from the University of Dayton and a Bachelor of Engineering in Electronics and Communications from Delhi College of Engineering.
SkyCreek
eContact by SkyCreek is an integrated operations & customer outreach platform that optimizes every contact and delivers actionable insights. Keep customers informed and engaged at every step of their service experience with eContact by SkyCreek. This powerful, yet flexible, platform gives you ultimate control over all of your customer communications, including email, SMS, IVR, and surveys — all within one enterprise-grade platform. With eContact, you can seamlessly design, manage, deploy, and monitor multi-channel customer communications throughout the customer lifecycle.