SkyCreek
Niranjan Shinde is an R&D Software Engineer at SkyCreek since September 2009, where expertise includes overseeing the implementation of a devOps platform for custom enterprise applications utilizing Java SpringBoot, web services, and various technologies such as AWS, MySQL, and Jenkins. Prior experience includes roles as a Consultant Release Engineer and Programmer Analyst at Netxert, a Senior Analyst at SYSTIME, an SAP Portal Consultant at Bennett & Coleman Ltd, and a Software Engineer at TechMahindra. Niranjan holds a Master of Computer Applications from Pune University and a Bachelor of Business Administration in Banking & Finance from North Maharashtra University.
SkyCreek
eContact by SkyCreek is an integrated operations & customer outreach platform that optimizes every contact and delivers actionable insights. Keep customers informed and engaged at every step of their service experience with eContact by SkyCreek. This powerful, yet flexible, platform gives you ultimate control over all of your customer communications, including email, SMS, IVR, and surveys — all within one enterprise-grade platform. With eContact, you can seamlessly design, manage, deploy, and monitor multi-channel customer communications throughout the customer lifecycle.